Frequently Asked Questions (FAQ)

Explore answers to frequently asked questions about WatsChat on our comprehensive FAQ page. Whether you're curious about our features, pricing plans, or how to get started, find clear and detailed explanations to help you navigate our platform confidently. Discover how WatsChat can streamline your communication strategy and enhance customer engagement with ease.

General

WatsChat is a platform for managing WhatsApp Business API, offering features like automation, message scheduling, and customer engagement tools.

WatsChat streamlines communication, enhances customer engagement, and boosts operational efficiency with powerful automation and support tools.

Yes, WatsChat ensures all communications adhere to WhatsApp's guidelines and regulatory standards.

You can get started by requesting a demo or contacting our team for personalized guidance and onboarding.

Yes, WatsChat supports pre-built integrations with popular CRM systems and other essential business tools.

We offer various support options including FAQs, live chat, and dedicated customer support teams.

WatsChat uses advanced security protocols to ensure your data is protected and complies with industry standards.

Currently, WatsChat is accessible through web browsers and optimized for mobile use.

Yes, you can create and customize message templates to fit your communication needs.

WatsChat supports multiple languages, enabling global communication.

Features

This feature allows you to create structured messages for various customer interactions like order confirmations and support inquiries.

Use the scheduling feature to set specific times for sending messages, ensuring timely communication with customers.

Contact Grouping helps you organize and target your contacts with personalized communication strategies.

The Team Inbox allows your team to collaborate and manage customer interactions efficiently.

Yes, WatsChat enables you to send personalized messages to multiple contacts simultaneously.

Customize your widget, generate the code, and embed it into your website to enable live chat functionality.

These QR codes allow users to start a WhatsApp conversation by simply scanning the code with their smartphone.

Pre-built integrations can be used to bring in customer context and streamline workflows with just a few clicks.

Yes, you can create a WhatsApp chat link by entering your number, customizing the message, and generating the link.

The Live Chat Widget allows real-time customer support via WhatsApp directly from your website.

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We have extraordinary expertise who are passionate about Mobile Application Development, UI/UX Design, Website Development and Quality Assurance, Digital marketing and Data Analytics services. Started with a team of two passionate young individuals and now we deliver amazing user experiences through technology to the people who trusted us around the globe.

No, it isn’t. We work with clients around the globe and we are serving you our solutions and technology 24*7.

There is nobody size-fits-all product advancement accomplice. Each undertaking is extraordinary, and it is essential to choose the re-appropriating specialist co-op that will best address your issues, supplement your qualities, and has a business culture you always agree with.

Yes, we do. You may ask for extension of our project support after the project is completed. Nevertheless, the charges depend vary from project to project. You may ask this once the project size and scope is defined.

Pricing

We offer a range of pricing plans to suit different business needs, from startups to growing enterprises.

Yes, we offer a free trial period for you to explore WatsChat’s features.

No, WatsChat offers zero setup costs for all our pricing plans.

You can upgrade your plan through your account settings or by contacting our sales team.

We accept various payment methods including credit cards, PayPal, and bank transfers.

Yes, we offer discounts for annual subscriptions, providing better value for long-term commitments.

Yes, you can cancel your subscription at any time through your account settings.

We offer a refund policy under certain conditions, which you can find in our terms and conditions.

You can contact our sales team via email, phone, or live chat for any pricing-related questions.

No, our pricing is transparent with no hidden fees. All costs are outlined clearly in our pricing plans.

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